Print@Home Information
Print@Home technology allows you to
print your tickets from your computer printer and use
those tickets at the park. Skip the ticket booth. Go
straight to the gate!
You must assign the name of the
ticket holder to each Print@Home ticket before printing
your tickets.
• You
will be asked to register each ticket after the purchase
is complete by clicking on the
Print@Home logo
on the order confirmation screen.
• If
you do not know the name of the person(s) who will
use the ticket(s), please wait to
print the ticket(s).
• For
security reasons, including deterring online fraud,
each guest must show photo ID at the
turnstiles matching
the name that is printed on the ticket. Only young
children without
Student ID will
be allowed entry without ID.
Can I change
the registered name after the ticket is printed? It is not a problem if you have
misspelled a name or need to change the name on a Print@Home
ticket. Simply refer to your e-mail receipt and click
the web link to the Print@Home site where you originally
printed your tickets. Make the desired correction and
reprint the ticket.
E-commerce customer support staff
are unable to the change names on tickets under any
circumstances.
What if I cannot
print my ticket(s)? Please be sure to read your email receipt for complete
instructions.
If you have not yet assigned names
and printed your tickets, please refer to your email
receipt for instructions (which contains a link to
the ticket registration page URL). Please check your
printer
• Check
to make sure your printer is plugged in, properly connected
and turned on.
• Make
sure that all color and black ink cartridges contain
ink and are working properly.
• If
you are not sure that you have ink, please print a
test page such as an email or a photograph.
If you
are still unable to print your tickets, please go to
the Guest Relations booth at the Clementon Park and
Splash World front gate on the day of your visit where
they will be able to look up your order and print your
tickets for you. You will need to bring the following:
• The
credit card used to purchase these tickets.
• Photo
ID.
• Your
email receipt or your order confirmation number.
If you do not have your receipt or
an order confirmation number, the Guest Relations staff
will still be able to look up your order and print
your tickets but you must have Photo ID and the credit
card that was used to purchase these tickets.
What
if I lose my Print@Home Ticket(s)? If you have lost
your tickets, please reprint your tickets by following
the instructions in your email receipt. If you do not
have an email receipt, please go to the Guest Relations
booth at the Clementon Park and Splash World front
gate on the day of your visit where they will be able
to look up your order and print your tickets for you.
You will need to bring the following:
• The
credit card used to purchase these tickets.
• Photo
ID.
• Your
email receipt or your order confirmation number.
If you do not have your receipt or
an order confirmation number, the Guest Relations staff
will still be able to look up your order and print
your tickets but you must have Photo ID and the credit
card that was used to purchase these tickets.
For questions regarding park operation
or group sales,
please call 856-783-0263, ext. 101
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